FAULT (in red) EB3. Will not work off grid, period.

Unit is rarely used and less than a year old. Will not power on unless hooked to the grid. No off grid power, period. Will not discharge DC on the grid. Will discharge AC on grid, only.

I leave for a two week in trips in two weeks where this is my source of power. Please help!

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@bluetti_hooverfirefighteryahoocom The EB3A was broken, please contact the support for the repair or replacement.

I am having the exact same issue with my EB3A…had only since June of last year and rarely used but to power an occasional 60 watt fan…I have a ticket in but this is making me think twice about purchasing further units from Bluetti