my unit will not allow ac outlet to turn on during charging. so no USB mode!!
Are you referring to UPS mode or USB port (DC)? If UPS, is “UPS” illuminated on the display? Have you manually selected AC outlets on?
Hi @llomeally
i dont understand what exactly you mean.
Do you mean that you cant use AC or DC outputs while charging the unit?
greetings
Erik
@llomeally If you mean that you cant use AC or DC outputs while charging the unit, please provide me with the SN and the firmware version for me and I can check.