I received my EB3a last week and am very happy with it.
I have, however found that the device doesn’t provide constant power like a UPS is intended to do. I’m not sure why, but the power will stop being distributed, then it will continue working again. It does this intermittently at times. I checked on the app when this happens, and it shows 0 from the grid at times, thus 0 on the AC output. Is the UPS part faulty? Note, the grid does have power when this happens as all other plugged in appliances/lights at other outlets, still work.
Additionally, at times it will do this and display “Short”. When this happens I have to manually reset/restart the AC section.
The loads running on the device are never more than 150w.
This even occurs when the loads are less than 100w.
This is frustrating as I have a monitor and laptop connected to the EB3a and when the power stops, the monitor switches off while I’m working.