EB3A Problem

I am having a major problem with my EB3A It’s plugged directly into my house power but won’t charge. I get the error below I also included a screenshot of the status page. I can’t get it to work.

Are you able to measure input voltage?
Could you try to connect station to another socket? It might help.

@jamul12 Could you please provied me with the SN and the firmware version of your EB3A?

Not sure where the serial number is but hopefully it’s in one of these screenshots

I found the serial. 80368QC22350347

@jamul12 Thanks for the information. Please check if the power grid is not stable.