EB3A Problem with brand new unit

Product Discussion BLUETTI EB Series
23

I get the feeling the question, of Qi certified, will never be answered… I wonder why.

24

@Cdncamper
Sorry for the late reply.
Confirmed by the technical team: EB3A is not QI certified at the moment (the certification is currently in preparation)

25

Does that mean the problem can be fixed on an existing unit using an iPhone and installing an update?

26

@katra
May I know what specific issues do you have with your current device (EB3A)?