I have an idea for improvement: When the input voltage is too low AND too high the red input text blinks in the powerstation display (my experience). It would be better to blink slow when the voltage is too low and blink fast if the voltage is to high. Therefor the error or problem could be better seen for a user. Not all times a bluetooth connection with the app is possible to get the text error message. AND: Write this error codes in the manual. The manual should be either updated, there is nearly nothing inside.
@sigi-und-so Thanks for your opinion. I will give feedback to the relative department.
Great Idea for non App Users! Thank for sharing your idea with us!
I heard from bluetti service via mail:
When the EB3A screen have “input” flashing again, you can try to press the AC+LED button together for 2 second to check what’s the error code.
I tested the buttons pressing and got “0-00”. And I don’t know why such informations are not in the manual of the power station. And what helps me the error code if the manual has no information what that means. Slowly I get angry.
Yes, I can imagine @sigi-und-so. I like that the manual is not overly detailed, because it gets you started quickly. But I too would welcome more in-depth information; not just for troubleshooting, but also how to best use the product, tips, etc.
There is a lot of info on this forum, but it’s difficult to find all of it, and it’s not structured in a logical way.
My suggestion to @BLUETTI_CARE would be to create an online addendum to the user-manual. The online version could have all this extra useful information that is now missing.
Having it online would mean that there is no need to print a big manual and inlude it with the product. The user-manual that ships with the product could stay simple. But people who want/need more can also easily get the info they require.
I hope this is a helpful suggestion
@Dvaer Sorry for late reply.
Due to the limitations of Discourse (the technical provider of this forum) source code, it is currently difficult to add online appendices as you suggested. I suggest that you make use of the forum’s search function and include the device model and relevant keywords, which may help you find historical records of related discussions.
Sorry, but the software of the forum is not very usefull. It is the badest I ever seen.
I think a online addendum is not the right way. All parts of informations should be inside of a product manual. All error codes and error informations and more. There are people out there which use the powerstation in a place with no internet connection. But a good software (like LaTex) can build from one source information an output as PS for printing, as PDF for a downloadable manual, as HTML for the website and more. That would be the better way.
No worries @BLUETTI . I didn’t mean on this forum, but on your website. As an additional online manual with extra information.
That’s a good point indeed!
Thanks for the clarification. Your feedback has been received and I will pass it on to the technical team on our official website.
Yes it is. Thank you. Many more people use powerstations in there mobilhome and drive around the would - in areas where no internet is usable. They use all mostly Ecoflow. But I thought Bluetti has more potential for that use. But the concept of Bluetti is not ready for that use. Nor for my home use. I use my ac200max at home to save energy from solar and add it to my mains current using 24h all day and night (if enough sun was there). ;)