EB3A already registered to somebody else

Product Discussion BLUETTI Elite & EB Series
49

Can you check mine as well thanks!
AC50P2543110265180

50

@BLUETTI @BLUETTI_CARE please check mime as well thanks!

51

Hello，you want to unbind your device?

52

Yes please, i just purchased it last week and im not able to register it to my account

53

Hello, I have unbound your device.