EB3A AC Outputs Non Functional

Second time using my EB3A and the AC outputs are not working. AC button lights up and I can hear the relay click. Everything else works fine. Did ARM and DSP updates to see if that helped. Both were successful but did not help.

Any ideas?

Hi @DJH412 ,
We are sorry for inconvenience caused. For this “EB3A’s AC port still not working after firmware update” issue, we suggest you to contact the support department via service@bluettipower.com as soon as possible to find a solution to return machine to factory for repairing. Thank you so much for your kind cooperations!