E113 Error On AC2P Unit

Product Discussion BLUETTI Apex & AC Series
41

hello bluetti,
still wating for your firmware pls…need your help thanks

42

hello bluetti,
still wating for your firmware pls…need your help thanks

43

Got a new firmware installes DSP: v2136 50. Charging seems okay now. Thank you Bluetti.

1 Like
45

Hello, bluetti, still waiting for your response.

46

there will be a power interruption here on sunday from 6:30am - 8:30pm and wish to use my unit. still waiting for your reply. thank you

47

I followed the instructions in the notice code E113: firmware ok, Grid self adaptation on, charging mode on silent, still no input from the grid.

SN code: AC70P2550110183658
Firmware
IoT v9046.04
ARM v2152.05
DSP v2111.05

48

Hello @BLUETTI
I have the same error…please help.
Plugged into a 248.5V, 59.9Hz outlet.

E113 Grid Overvoltage

Model: AC2P
SN: AC2P2552110013043
Grid self adaptation is set to ON
Charging mode is set to Silent
IOT: v9046.04
ARM: 2146.04
DSP: v2136.01

49

Hello @BLUETTI

I got same error for my elite 30 v2
Im from philippines, can you pls assist? I have set firmware updated, silent mode, self grid adaptation but still no luck.

Here are details for my unit

Communication board SN IoT2604214406275
ELITE 30v2
SN EL30V22605210765200

50

Hello, please send us the firmware version.

51

Hello, thank you for your understanding. We have already registered your firmware upgrade request. Please wait patiently

52

Hello, thank you for your understanding. We have already registered your firmware upgrade request. Please wait patiently

53

Hello, I apologize for the delay in replying. We have already registered you for the firmware upgrade, and the new firmware will be pushed out within one day.

54

Hello, please tell us the sn code of your device.

55

hello bluetti,thank you for your reply

AC2P2605110156526

56

IoT v8024.12
ARM v2203.11
Dsp v2202.11
BMS v1087.08

1 Like
57

Thank you very much. After the firmware update, my device was able to charge without error.

1 Like
58

Hello @BLUETTI
I have E113 error

Grid Self-adaption is enabled in app.
Charging mode is set to Silent
S/N: AC50P2552110998271
IOT: v9046.04
ARM: v2171.01
DSP: v2169.03

Thank you very much

1 Like
59

Hello, I have registered you for the firmware upgrade. Please wait patiently.

60

you dont reply my message,whats wrong?i already post my sn of my unit…

61

Bluetti admin,im your costumer need to be reply,i already post my sn of my unit you ask, and now you will reply my message?whats wrong?