Draining When Off and Disconnected

Product Discussion BLUETTI AC Series
1

Fully charged and then turned off (for a few days to several weeks). When turned back on, battery is 0% every single time.

Already Tried:

  • Updated all firmware via the app.
  • Drained to 0% then recharged to 100%.

I know others have had this issue. What exactly has resolved it?

Very frustrated…

Thanks

2

Which device is it what you have?

3

mine is doing the same thing

4

Hi @KKS, We’d like to know if you completely shut down the machine before leaving and whether it was connected to the solar panels. What is the model of your machine?

Please provide the machine’s SN code and current firmware version, so we can check if there’s a firmware update available to resolve the issue.

5

This issue is almost always a result of not fully turning the unit off but in standby instead. When not fully off, the unit will consume battery power until exhausted.

6

Hi @KKS,

I had this problem with my AC200MAX several months ago.

See: AC200MAX - loss of charge after being turned off for 4 days

I was advised to do a firmware upgrade to fix and suggest using the Bluetti App to power the unit down. Since then, no problems with turning the unit off and going away for weeks at a time.

Regards,

Jeff.