Customer Service Experience

I had some questions about installing my AC200MAX in my RV. Once those questions were answered, I had more questions. Annie answered all my questions quickly. I have worked in product support in the past and it is a tough job when all you hear are questions/problems all day.

@rcook Thank you so much for your appreciation of Annie. I will submit your review to the customer service department.
Again, thank you for your support, it’s very motivating for our service team.

When I call customer sservice the voice mail is always full so I tried email over a week ago and no answer so wondering if there is a third way to get info on a fault issue on my ac200max.


@nickerbait I will use your email to check further with support and ask support to prioritize your email.

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