i have tried several times to contact bluetti about a problem pertaining about an item in my cart.
i placed a eb3a in my cart and i used a 50.00$ coupon and it reduced the total by that much but the reasin i did not finalize the purchase was as hard asi tried, it would not take the military discount so i let the item stay in my cart until i thought about it.
When i went back a few days later to try to use the military discount, not only was theceb3a not there now but the discount coupon ( bluetti bucks coupon) which i purchasecd with bluetti bucks in my account was also not there and when i checked my several times over the next several days, they had not been put back in my account.
The really frustratin part is i have tried phone calls which after waintin seceral minutes they not availBLE.
i tried several emails also with no answer.
has anyone had this problem?
Does anyone know where i cango to contact them and actually get an answer?
please excuse misspelled words and poi ts because i just had a right arm shoulder replacemnet and have to use my left finger to type.