cannot turn DC/AC manually from touch screen

Product Discussion BLUETTI AC Series
1

cannot turn DC/AC manually from touch screen, only with the app can i turned DC/AC on, there is an update to solve this issue?

2

Hi @bluetti_xavier_henriquezhotmailcom

Does the touchscreen or the area of the touchscreen doesnt work at all or just when you try to switch AC/DC on or off?

greetings

Erik

3

@bluetti_xavier_henriquezhotmailcom Which mode do you have? If it is AC200MAX, we can send you a new firmware for you to test.

4

@bluetti_xavier_henriquezhotmailcom Hi, could you please share some updates?