Cable Confusion

[Nozzie]

I ordered the AC200P-12V/25A RV cable. It has a black “Aviaion Plug”. This differentiates (as far as I can tell with the dearth of technical information, like plug part numbers) from the other Aviation Plugs because it is black and not blue, and the blue plugs have threads on the inside so it can screw down to the connector, and the black one doesn’t.

I went to try and plug it in, but it doesn’t feel secure. The female side (on the AC200p) has threads but the plug doesn’t. So it is a friction plug … except that it doesn’t go in all the way. I tried using it for my fridge but it actually fell out.

So what gives? Can I use a standard male aviation plug (with threads), or is there something special about the black plug??

Thanks

[Selfmadestrom]

Hi @Nozzie

welcome to the bluetti community forum!

Maybe you could share some links or pictures to the cables you mean? The only difference im aware of between balck and blue plug is, that one made out of plastic and the other out of metal.

Thanks
Erik

[BLUETTI_CARE]

Hi @Nozzie, Our AC200P comes in two versions, distinguished by the RV port. Please note that if the RV port is made of metal, it is the old version, and if the port is made of plastic, it is the new version.

Thanks to @Selfmadestrom for the helpful response. Yes, please provide photos of the port and cables so we can confirm further.

[Nozzie]

Thanks for the responses. I’m currently away and can’t take pictures. I’ll do that as soon as I can - in about 2 weeks. Cheers.

[BLUETTI_CARE]

Hi @Nozzie, Please take your time, we are always here waiting for you.

By the way, please note that if you need my assistance, please @BLUETTI_CARE, otherwise, I might not see your message and be able to help you promptly.

[Nozzie]

The RB port is made of plastic. But when I bought the cable, it didn’t ask which version of the AC200P I had.

Here’s a picture

Thanks

[Nozzie]

Here’s a picture of the cable connector:

[Nozzie]

Oh … I forgot to include @BLUETTI_CARE in the body. I assume that’s what you meant. Please see my previous 2 posts.

Thanks

[BLUETTI_CARE]

Hi @Nozzie, Thank you for the photos you provided. It appears that your AC200P is the older version, while the RV cable is the newer version.
Unfortunately, the older RV cable has been discontinued, and we are unable to provide a compatible cable.
If you don’t mind, we can arrange for the return of the new RV cable and process a refund for you. Do you agree?

[hnymann]

@Nozzie It seems that Bluetti no longer supplies the older cable (see Bluetti response above). So, other than taking their offer of a refund, if you are able to find a matching connector that will fit your AC200P then you may be able to make the cable yourself by replacing the non-matching connector with the correct one. It seems that there are only two wires and you would have to be careful about the polarity, but that would be easy to determine with a multimeter.

[Nozzie]

Hi there Hnymann:

Um, I’m not sure what’s going on. I have a message from Bluetti Customer service saying:

" Dear customer,

Thanks for your patience.

Please kindly note that the cable was shipped on Feb 6th, and the tracking number is XXXXXXX

The tracking info will be updated within 1-2 working days on the following website:

MyPost Deliveries

I hope that you can get it soon, and have a nice day.

Best regards,

Bon

BLUETTI Customer Service"

So it seems something is being shipped.

Thanks,

Carl

[BLUETTI_CARE]

Hi @Nozzie, It looks like you are an Australian customer, and perhaps the local warehouse can still find the old version of the cable.

Thank you for sharing, and we hope everything goes smoothly.

Many thanks to @hnymann for the response and assistance.