Bms problemen AC200

Hi

Bms problemen with the ep200 unit go from 100% to 16 % ol the time ?
Is e unit dat i gave for backups , ken i sent the unit for service or is it for junk ?
I dit several resets on it still not ok ?

Grtz Michaël





Sound to me the you need to calibrate your battery it’s pretty easy to do if you haven’t done it b4

Just charge the unit to full from the mains with nothing else connected

Then fully discharge in one continues motion u til the unit shuts down.

Then charge again from mains until 100% and you should be good to go.

Also b4 you do that just check to make sure the firmware and bms are all up to date.

Hope that’s sorts your problem

Hi @brilgaming, It seems that your AC200 is experiencing a SOC anomaly.

I agree with @Ktt’s suggestion to recalibrate the battery, as this can effectively optimize its performance.
You can click this link for reference.

Please let us know if it does help.
If not, please contact us for further service.

Additionally, we noticed the PV low voltage error. Could you provide us with some information about your solar panels? What is their VOC, and how are they connected?

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Unit is e ep200p no app discharge dus not work at al dit dat several times .
I im e engineer dit test on it with fluke meter .monitoring the unit /
Go from 90 to 0 is je put it back on dan jou gave 16 , put the dc charger on it then it go to 100 in 20 sec en give e error dc charger .

No app on the unit :sweat_smile:

Bms is broken go back for repair .

Hi @brilgaming, I am sorry for the inconvenience.
Have you contacted our customer service team to repair it?
I hope they will help you soon.
Please feel free to contact us if any questions.

Additionally, please note that if you need my assistance, please @BLUETTI_CARE, otherwise, I might not see your message and be able to help you promptly.

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Hi

I have sent my unit for repair to Duitsland (ep 200p ) end of oktober ,now di dit e offer to sent mi e new AC 180 wath is Nice but wen wil i gave the unit at home ?
Thank Michaël

Hi @brilgaming, I’m not entirely sure about your specific situation.
Could you provide the ticket number from your contact with customer support? This will allow me to investigate the matter further, and we can then discuss a suitable solution.

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Hi

New unit is sent to my thnx e lot For the Great service !! Top :smiling_face_with_three_hearts:

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Hi @brilgaming, Thank you for letting us know.
I am glad to hear that! It is our pleasure to help you.

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