Bluetti EB3A 12V not supporting 10A

I’ve notice the 12V DC can’t handle 10A at 12V as I tried to power on a diesel heater and when connected without any load it will read 13V but once I power on the unit it will drop to 6V and maximum of 80watts which is about 6A and the diesel heater will need at maximum of 8-9 amps to start.
The power station states it will do 10A. and I’ve seen countless youtube videos where smaller competitor (Jackery 240 as one of them) brands powering up the same device without ANY issues…
so is this false advertisement or did I just receive faulty defective unit?

Hi @Mutjange , We are very sorry, EB3A can’t carry diesel heater at the moment.
Our engineers are already working on this issue and I will synchronize with you as soon as we have new information.

So I just seen all the topics about them not running the diesel heaters I just received mine for that reason only is why I bought it and literally I need it in like four more days for my trip and now I have nothing to run my heater and we’ll be in North Dakota needing it so now I have no idea what to do

Well, ive been using AC DC converter and it works. You could fine those on Amazon for around 20 dollars

Just bought one of the AC to DC converter’s and still don’t work