Blank touch screen -AC200P

Green light on power button will come on… but screen remains blank. I have held power button down for 15 seconds several times without results. Suggestions??

Hi @gdunn

That may be a case for @BLUETTI_CARE

Sometimes the displays fail in someway.

@gdunn The screen is defective, please contact the after-sale support to help you. Hope your problem can be solved ASAP.

Thanks for the replies. I will contact Bluetti today.

Just for fun, you may want to try charging with the car cord or solar and see if that enables the screen to come on just in case the battery is very low.

Thanks Scott, I’ll certainly give it a try.

Thanks for the replies. I contacted Bluetti, they are replacing the unit. Great service.