Bind & un-Bind APP from Power Unit

BLUETTI · November 24, 2025, 3:25am

Ok, you want to unbind your device, right? Please give me the
right sn code.

viktor_m · November 26, 2025, 1:43am

hi.
I received a replacement AC300 unit and it seems it is bound to someone’s account. Here is the serial: AC3002180000000008.
Could you, please, unbind it?

Glowhawk44 · November 27, 2025, 3:27am

Hello,

I need my Bluetti V30 Elite device unbound. Serial number# E30V22525000258502

Thank you!

BLUETTI · November 27, 2025, 3:53am

Hello，your sn code is wrong, and this is right sn code EL30V22525000258502, and your device have not binded.

Glowhawk44 · November 27, 2025, 6:10am

Thanks for the help. My Bluetti V30 is now unbound.

Another problem, the bluetti app shows an update is available. There is no blue button – to proceed with the update. Once I initially click on the update, the shows the update is available, but there is no blue button to proceed.

Any help would be appreciated, thanks!

Joy

BLUETTI · November 27, 2025, 6:12am

Hello, can you give me the screenshoot.

Glowhawk44 · November 27, 2025, 8:37am

No blue button to start the update is available.

Thanks for the help!

Joy

BLUETTI · November 27, 2025, 8:41am

Hello, update your firmware must connect by bluetooth, have you check it?

viktor_m · November 27, 2025, 1:46pm

Hello,

My unit still binded. Could you, pls, unbind it?

Glowhawk44 · November 28, 2025, 1:54am

Hello,

I performed the firmware upgrade successfully on the app. Everything completed. Then I went through bluetooth to get the new version and I encountered the same screen. Via bluetooth it says there is an upgrade version available, but no blue button appears.

Thanks for the help!

Joy

BLUETTI · November 28, 2025, 1:57am

I am sorry for you encounter that, please try to download the app again.

Glowhawk44 · November 28, 2025, 8:50am

Downloaded Bluetti app once again, connected with bluetooth and got the same screen. It says ARM v2203.08 is available, but I am unable to update from v2203.05. The DSP update says v2202.11 is available, I am at v2202.04, but I am unable to update. BMS says v1087.05

All the information is the same as the screenshot above. Any information on how to proceed would be appreciated. If not, I am going to have to send this Bluetti v30 elite back. This is my second unit in a row that has been defective.

Kind regards,

Joy

BLUETTI · November 28, 2025, 8:57am

Hello, I have inquired with the technical team again. You need to first register the app, then bind the device, connect via Bluetooth, and then try to update the firmware. Please refer to the diagram below.

Glowhawk44 · December 1, 2025, 1:44am

Hello,

Wow, thank-you for the help – it worked!!! I was able to upgrade to latest firmware. Really appreciate it!!!

Now, I am going to test the bluetti with a couple of devices. I have had some weird interactions thus far. I will come back here for more help in the future.

Thank-you!!

Joy