B300 Won’t Identify Correctly

I have an AC300 AND A B300 combo. I’m very pleased with the device generally. Since I received the unit, the battery identifies as pack two, even though there’s only a single battery. Bluetti service has been unable to resolve this. Has anyone come up with a fix?

@bluetti_bobazstarkcom It is normal becasue the location of the battery pack is shown randomly.