I had to send my B300 in for warranty work and received a replacement within a week. Annie with technical support was very helpful in the entire process.
@kwetherington Thank you for your feedback and praise for BLUETTI’s customer service team.
I will pass it on to Annie.
I really dont get why people dont like the bluetti support. They always kind, offer great solutions and answer really quick.
@kwetherington Good to hear there people out there who can say “thank you” ;)