A newbie here. I recently purchased a B300. But, AC input with T400 charger won’t work out of box. When it is plugged into AC outlet, the power button flashes (I was told it is warming up) but LED dots do not blink. I even left it plugged for 30 minutes and it still didn’t get charged.
The only way it can be charged is to connect to my AC200MAX (LED dots start to blink and I can see the input on the screen).
I started communicating with a Bluetti customer support agent but haven’t heard back since Thursday night (I assume she is in overseas and is off for the weekend). Has anyone experienced this issue? I think I got a faulty one.
By the way, I see a little hole right beside to the AC input and it looks like a reset button to me. I almost wanted to poke it with a pin but haven’t done it yet (don’t want to cause any other issues).
Thank you and I would much appreciate any help!