I have a new ac200max and a b230 extension battery. They will not communicate with each other and the b230 will not discharge. Software is current and the ac200max will discharge, but not the b230. I have tried everything, including everything bluetti service has suggested. Please advise.
Hi @0126
did you connect the cable fully and also “lock” it with the slider? When you dont lock the connection, it wont will work.
Also check the Bluetti App for errorcodes to better locate the issue.
greetings
Erik
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