Adapter Relay Failure (error #007)

Good day! I bought a Bluetti AC200P charging station in the Yabluka store in Ivano-Frankivsk last Tuesday, 25.06.2024, it worked fine until today, today I wanted to put the station on charging, it shows the error 007 Adapter Relay Failure, but at the same time the station continues to charge, but does not write on the screen how many Watts are used, only if you click on the charge, there are indicators, how to get rid of the problem? And what is the problem at all, I charge from a 220V outlet, thanks for the answer!

Hi @sodapoppin, We suggest restarting the AC200P. Would this resolve the issue? If not, please provide a photo of the error message for further investigation.

@BLUETTI_CARE
Thank you for answer. Can you tell me please how can I restart it?

@BLUETTI_CARE
Here are photos




It’s charging but I don’t see the power consumption indicators, only if I click on the battery charge indicator, the status shows that the station is charging.
After a restart, the problem persists