Been experiencing a lot of the same errors over the past few weeks of owning the AC500 with one B300S. Power input is fine, but AC output, with no DC output, fails consistently at around the same times once per day. Output goes to a total of one fridge and water dispenser on one output and an internet modem on the other. Works fine 99% of the day.
Any idea @BLUETTI ? Are there firmware updates on the way? Anyone else with these issues?
Hi @GRAW , We are very sorry for the inconvenience. Could you please tell us the SN code of your machine? Is it low voltage 110V or high voltage 230V?
We can have our engineers update the firmware for you.
Thank you for the confirmation. However, we are still on holiday at the moment. The engineers will not be able to update the firmware for you until a weekday, so please wait about 48 hours. Thanks again for your support and cooperation!