AC500+B300S AC CUTOFF PROBLEMS...

HAVING READ A FEW POSTS… I SEEM TO HAVE A SIMILAR PROBLEM TO OTHERS… WITH THE AC CUTTING OFF AS THE BATTERY REACHES FULLY CHARGED… IT SEEMS MY “BMS” IS NOT UP TO DATE…I HAVE A EUROPEAN UNIT[230V]- I INCLUDE MY SERIAL NUMBER AND SOFTWARE VERSIONS OF MY UNIT… THANK YOU IN ADVANCE FOR YOUR HELP…


@ALANWARD How much wattage load is your machine carrying?

hi,
it depends on the time of day of course… but when the cut happens, it is in the late evening with around 400w max… i am in ups mode and the unit has switched from battery operation in the day, to charging from the mains earlier in the evening… during the day my maximum loads are between 2 and 3000 watts [kitchen/house]…
thanks for your help…
alan

@ALANWARD Thank you for the data. The engineer has pushed an update to you, you should update first to see if the problem still exists