AC2P display error


Hello everyone. Encountered a display problem. everything is fine in the app, but the display shows strange symbols and some numbers are upside down. Is there a solution to this problem?

@DenisBaghrii Please restart the machine, if the display is still garbled after restarting, send the AC2P SN and display photos to support team for further assistance.

Ok.
rebooting doesn’t help.
There are no problems with the mobile app, it works well.
AC2P2435001036170

Thanks for the information, please email the support team again at service@bluettipower.com for help with next steps.