AC200P screen doesn't turn on!

Hi all, my AC200p turns on but the LCD screen doesn’t illuminate, which makes it useless. Any ideas. I’m under warranty does anyone have a bluetti helpline telephone number please?

Hi MRouts,

Sorry for the problem.

If the LCD screen doesn’t illuminate, the wire may be loose. Please get in tough with our customer service at service@bluettipower.com. We will reply asap.