AC200max won’t power up.

I’m in contact with Bluetti customer service to find a solution, but in the meantime wondering if anyone has had the same problem. Nothing on the web about it either. I press the power button which brings the light on, after a few seconds it starts to flash. Minutes later the light goes out. It won’t take a charge, although it was nearly full charged when it shut off. None of the sockets, input connections and Bluetooth work either. I tried the press and hold the power button for 5 seconds but to no avail. Any ideas? Thanks

@Mryovo If the AC200MAX can’t be activated via PV charging and AC charging, it needs to be repaired.