AC200Max +B300 battery not showing connected

Just got my B300 in today, and after connecting to my AC200Max, it’s not showing up in my battery list. What gives? It says it’s charged to 80% on the front. The AC200Max is at 72% but doesn’t show the extra battery when you look at batteries.

Never mind. I’m an idiot. Honestly, this should be specified a bit better in the documentation. :roll_eyes:

It won’t show up if you forget to engage the locks in the cable.

Hi @cpatrick , sorry for inconvenience.
Could you verify if your generator and battery are now showing successful connection?
We suggest you refer to the following video and try again.

If it still doesn’t work, we’d appreciate it if you could send pictures or videos so that we can see the problem more visually. Look forward to your updates.

Yes. It showed as soon as I put the cable lock in lock position. It just wasn’t Occitan me that those would stop the flow of power.