Put the kettle on 2 days ago and pop/crack the bluetti Ac 200 is dead 
No response from bluetti uk
Great start to my 2 week trip
@Durber Ahh that doesn’t sound fun! What does your kettle pull watt-wise? What’s the name/model of it??
And normally the AC200 would throw up an error code and you would need to turn off/on the unit to reset it… I take it you’ve tried this already??
It’s an Amazon kettle that I’ve been running on the Ac200 for about 10 months it puts out about 1956 w. I had about 450 w of solar going in at the time. All pretty standard stuff. Then pop/crack it won’t turn on. All I get is a flashing green power button and no lcd screen. Battery was at about 85% when this happened.
Sounds like it is time to give up that tea stuff and start drinking Diet Coke 
This definitely sounds like a service issue indeed.
Try one of the e-mails listed below. They are the only contact info I have and they should be able to steer you in the right direction.
GENERAL QUESTIONS
Email :service@bluettipower.com
Telephone:1-702-463-4792
Monday to Friday 9am - 5pm(PST)
Address: 6185 S Valley View Blvd Ste D. Las Vegas NV 89118
Orders&Shipping Support
sale@bluettipower.com
Sale-After Service Support
Wholesale,Distribute Or Dropshipping
distributor@bluettipower.com
Press,Marketing And Influencer Cooperation
marketing@bluetti.com
Thanks Scott, I will give them a go.
I sent many emails to list provided on web-site no one reply and support my case. 
Bluettipower UK has been in touch and say there staff are on a 3 day vacation and will look into my problem when they return.
Happy to hear that you already got UK to support. Not sure on me end sale-asia@bluetti.com might on holiday as well. 
Hopefully someone will get back to you shortly
But until then you will switch over to drinking Diet Coke…Right?
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That’s never going to happen
Gas to the rescue