AC200 P warranty issues

Two month old AC200 P wont turn on. I get the green circle and thats it. I have sent four different videos to Bluetti, and have had 3 phone calls over the last week and a half. I havent heard from anyone in 5 days about a warranty claim and I am starting to get pissed!! Any ideas of how to get them to stand behind their product?

Hi @Roofmonkey,

I will check it or ask Lee to deal with your problem after you send your email address to me. Cuz I don’t know what’s your email and I can’t see the videos showing the problem now. Please don’t worry. We will reply you as soon as possible. Sorry again.

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