AC180P turns off randomly

Hello @BLUETTI_CARE
I have the some problem with UPS mode. Can you please push new firmware version to me?
AC180P233500070036
ARM: v2089.02
DSP: v2088.02
BMS: v1039.01

I have this problem with fans on DC port (type c 100w). When I’m switching to AC - the fans are quite.

Привіт @BLUETTI_CARE Будь ласка, надішліть оновлення мікропрограми на мій пристрій. Модель:AC180P AC180P2335001411059 ARM v2089,02 DSP v2088,02 BMS v1039,01 Дякую!

Hello @BLUETTI_CARE. Same problem here. Can you please push new firmware version to me?
AC180P2349001396546
ARM: v2089.02
DSP: v2088.02
BMS: v1039.01

Hello @BLUETTI_CARE
I have the same problem. Can you, please, send me the new firmware version?

AC180P2349000557085
ARM: v2089.02
DSP: v2088.02
BMS: v1039.01

Hello @BLUETTI_CARE
The device shuts down when the power is turned off, which does not allow me to use it in UPS mode. Could you please send me the latest firmware?
sn: AC180P2344000520795
ARM v2089,02
DSP v2088,02
BMS v1039,01

Hello! @BLUETTI_CARE
Update the firmware on my AC180P for stable operation.
AC180P2349000414902
ARM v2089.02
DSP v2088.02
BMS v1039.01
Thank you

Hi @VSM I’m glad to hear you’ve completed the upgrade. I’ve informed the engineers to remove the upgrade reminder to avoid disturbing you. We would really appreciate your feedback, so please let us know how the new firmware is performing.

Hello @BLUETTI_CARE
Could you please send me the latest firmware?
sn: AC180P2349001876512
ARM v2089.02
DSP v2088.02
BMS v1039.01

Hello @BLUETTI_CARE
Could you please send me the latest firmware?
sn: AC180P2349000289527
ARM v2089.02
DSP v2088.02
BMS v1039.01
Thank you

hello @BLUETTI_CARE
Could you please send me a firmware with the fix as well? Unfortunately, I haven’t received the release version you have sent to all users on Monday

SN: AC180P2344003125555
ARM: V2089,02
DSP: v2088,02
BMS: v1039,01

Thank you in advance!

Hello everyone, for customers who have already provided the SN code and DSP version above, I have requested the new DSP v2088.04 to be pushed. This will be completed within 12 hours. Please check if you received the new DSP v2088.04 in your Bluetti APP, upgrade the firmware, and test if the issue is resolved. Please do not load any device when upgrading it.
Originally, our plan was to roll out the new DSP v2088.04 firmware in bulk this Monday. However, the testing time has exceeded our expectations, so the bulk issue has been delayed. The latest update indicates that it will be completed within this week.
If all goes well, customers will not need to provide their SN code for a separate push. Instead, they will be able to log in to the Bluetti app and upgrade on their own.

2 Likes

Hi @vitaliysup and @moni , do you want to push the new DSP the same as VSM? if so, please provide your AC180P’s SN number and current DSP version, then we will push them to your AC180P units. Please help us to test if it does help.

Hi @TET , We currently don’t have new firmware to address this issue.
Please follow these steps to troubleshoot:

  1. Check the Bluetti app to ensure all firmware is up to date. If not, please update it first.
  2. Change the charging mode to Silent Mode.
  3. In the app, enable the Grid-self Adaption Mode in the “Advanced Setting.”
    If the issue persists, please record a video and contact our technical support team. The email for our US customer service is service@bluettipower.com.

Same problem here. When at 100% battery and losing power from grid the station sometimes shut downs by itself.
Could you please also push this firmware to me?
AC180P2341000286095
ARM 2089.02
DSP 2088.02
BMS 1039.01

Hi @Liodian , we have pushed the new DSP again, please check and upgrade it tomorrow.

1 Like

Hi @Klmbrr , we didn’t get your SN number so we can’t push the new DSP, can you let us know?

Hi! @BLUETTI_CARE Yeah! let’s try! SN: AC180P2349002203124
Current DSP is 2088.04

Доброго дня.

Станція ЕВ3А.

Виникла проблема, на даний час вона не вмикається, якщо не підключена до електромережі.
Як тільки підключити до мережі її можна увімкнути.

Без мережі не реагує на натискання кнопок.

Hello @BLUETTI_CARE
I have the some problem with UPS mode. Can you please push new firmware version to me?
AC180P2341000186060
ARM: v2089.02
DSP: v2088.02
BMS: v1039.01