Hello, @BLUETTI_CARE !
Kindly request you to send me the new update to my device version 04:
AC180P2349000559951
ARM v2089.03
DSP v2088.03
BMS v1039.01
Thanks in advance!
Hi @volia7382, Now I have applied to upgrade your firmware.
Our IT department will push the latest version of firmware to your unit in 1 workday.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it does help.
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Hi, which issues does this update address please?
@BLUETTI_CARE Could I possibly get the latest firmware upgrade I’m currently on.
AC18002316000124056
Arm v2074.07
Dsp v2078.06
Bms v1033.12
Thank you
Please send me a new update to the firmware. My unit sometimes shutoff for no reason, specially when the grid power shut off. I use it mainly for UPS mode and requires constant turned on.
AC180P2332001577396
ARM v2089.03
DSP v2088.03
BMS v1039.01
NOENYRIE ASIRI
Jolo, Sulu
Hi @Tezzabee, The DSP v208804 firmware for the AC180P addresses the issue where the unit would automatically shut down when fully charged or during sudden grid power interruptions. However, please note that this firmware can only be pushed to AC180P units with DSP versions starting with 2088.
For units with DSP versions starting with 2086 or 2126, there are corresponding firmware updates available, though the version names will differ.
If customers are not experiencing any issues during use, there is no need to upgrade.
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Hi @Ktt, It seems that the SN number is not correct, I think the correct one is AC1802316000124056, is that so?
I have now applied to upgrade your firmware.
Our IT department will push the new DSP to your unit in 1 workday.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it does help.
1 Like
Hi @BRiXX, Can you confirm you have turned off the ECO mode?
The ECO mode is an energy-saving feature that automatically turns off AC or DC output when there is no load or a small load to conserve power. Customers can enable or disable ECO mode through the app.
I have now applied to upgrade your firmware.
Our IT department will push the new DSP to your unit in 1 workday.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it does help.
By the way, please note that if you need my assistance, please @BLUETTI_CARE, otherwise, I might not see your message and be able to help you promptly.
Yes that’s it. my big fingers strike again lol 
Thank you .
1 Like
Thank you for clarifying.