Hi, @BLUETTI @BLUETTI_CARE please help me with unbinding my device from my account (in Bluetti app I have account with same email and user name)
I have 2 devices, the one that needs unbinding is EL100V22527007955628, other one should stay as is.
Please assist with this asap
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Hello, the device shows as unbound. Could you please take a screenshot of the SN code of the device you wish to unbind?
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@BLUETTI yes, I found in app how to unbind device that is shut down, it was hard to find, thank you for help!
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@BLUETTI_CARE i also need my eb3a unbound SN EB3A2230002210495
Hi @reaper444, we have unbound the device as requested. You can now register and log in.
I hope it does help.