T500 AC Adapter

Product Discussion Accessories
1

I’m planning to order a T500 AC Adapter with a AC200Max but need to know if the T500 comes with all of the various cables? I’m interested in making sure the aviation cable is included.
Thanks!

2

Hi @AppraiserJoe , T500 AC adapter that matches AC200Max will come with an XT90 To DC7909 Cable. You can learn more at the following link:
T500 AC ADAPTER (500W) 42512107667675
Thank you for your interest in BLUETTI products. Happy shopping!

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3

When I received my T500 there was no XT90 to DC7909 cable. :frowning: I was getting ready to bite the bullet and order the cable but delayed my purchase because of timing of the delivery. Good thing I did because a USPS delivery coming from California that I couldn’t for the life of me figure out what it was delivered and low and behold it was the cable!!! Thanks Bluetti - just a customer service suggestion - it would have been nice to know that is was coming.

4

Hi @AppraiserJoe ,
I am very sorry for the inconvenience. May I ask what your order number is? We’ll check with support for you first to see if the order has been missed. Thank you for your kind cooperation.

5

My order number is Bluetti-US36133

I received the T500 without any cables (on the Bluetti site where I placed the order from, it appeared that all cables would be included with the T500). I 1st received the T500 by FEDEX, then came the Bluette AC200Max by UPS and then the next day the one cable came by USPS.

Joe

6

Hi Joe @AppraiserJoe ,
After checking with support, we learned that your order was shipped separately. The tracking number of the cable is: 9400111108070899856043 , shipped by USPS and has been delivered properly. May I know have you received it please? Thanks.

7

Yes I did, thank you. Was that the only cable that I should expect?

8

Hello Bluetti,

I have also ordered the T500 AC adapter that matches AC200Max. It did not come with the XT90 To DC7909 cable.

I was planning on using the T500 AC adapter with the adapter that comes with the AC200 Max for dual ac charging.

9

Hello Bluetti,

I have also ordered the T500 AC adapter that matches AC200Max. It did not come with the XT90 To DC7909 cable.

I was planning on using the T500 AC adapter with the adapter that comes with the AC200 Max for dual ac charging.