Someone left the EB70 in the rain!

[[ Yeah… and that someone was me!!!]]

In the past, even when soaked, the EB70 has worked well after a THOROUGH drying out in bright sunlight. Thank you! Thank you! Thank you!!! It is a sign of a great design!

After all, water doesn’t hurt electronics… it hurts ENGAGED electronics that have power running inside.

This time, I was not so diligent, and after 20 minutes of using AC power, the unit zapped and died. I suspect that was about the time necessary to warm up and engage a cooling fan.

I am in Florida in the United States. Can you recommend a local location where I can drop it off for service? If not, can you recommend one in the US or in North America that I could ship it to?

Thanks,
Michael

Hi @MichaelRWolf, We’re sorry to hear about this issue.
But please don’t worry, we’ll help you through the repair process. Please note that customers need to contact us first to make an appointment before visiting a service center.
We’ll reach out to you via message shortly and will continue to follow up on this matter.