Server connection failed

On the app, when I go to MY DEVICES, it shows % of battery charged. However when I click on the AC300, it says "server connection failed. Please try again later and an option to click Bluetooth or Cancel.
When I check the settings on the AC300 main screen it shows wifi ON and Connected. So is the server connection failed message a problem with the Bluetti’s server?
Anyone have similar problems? Thanks

Hi @Tahome

Did you try to setup wifi again? I do have this problem in rare cases too and just reconfigure the wifi over the App worked great in the past.

greetings
Erik