Bluetti defers to Amazon who sold me my new Elite 100 V2 just last month. Just got the new Elite 100 and when I went through the box I found the ‘GROUNDING SCREW’’ was missing. When I notified the company for a screw they said NOT OUR PROBLEM, CALL AMAZON. Frankly, the company support SUCKS, so a seller handles product problemS not Bluetti ??? SAD.
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I didn’t get one either, and I bought it from their Web Site. It don’t look good from the CS it seems.
Edit: Seems I’m getting a grounding screw from Bluetti. Guess because I got it from their web site directly.
It’s just a little screw that comes in a tiny baggie in the box with the cables. Make sure you didn’t overlook it. If it’s really missint, you should be able to use a normal screw in that size. I don’t have mine in front of me but I’m going to guess it’s M4 size.