"Operation" to save the private "Bluetti Elite 100 V2"

Product Discussion BLUETTI Elite & EB Series
1

@BLUETTI_CARE As I wrote earlier, the warranty of my station from the store is valid until December 23, 2025. There is not much time left - it will potentially fail soon. Therefore, I am trying to save it as soon as possible.

After purchasing, I received it on 11/23/2025. When I first turned it on, it had 33% charge. I charged it to 100 in “standard charging” mode.
Updated the firmware. Then I put it down to 0, and charged it again to 100% in “standard charging” mode.

Everything worked fine, like dozens of people in Ukraine who have already broken this model (mostly during the period of use of three weeks-a month). I will add that due to the shelling of the energy infrastructure by the occupiers in Ukraine, the network is unstable, below 190V the station no longer charges and signals a charging error.

Two weeks have passed. Due to thoughts about “battery and accumulator imbalance”, I decided to charge the Bluetti Elite 100 V2 on December 6 with a current of 1A (the power was 230 W). After discharging - before charging - it just stood for two hours to cool the battery.
Due to RF strikes, we had no electricity. Fortunately, relatives provided for use a Bluetti AC180P station. I decided to charge it with it so that there would be no interruption, so the voltage and power were the same during the charging process. (AC and DC, of course, were turned off, the process took place without any load).

From 0 to 100, my Bluetti Elite 100 V2 was charged in about 8 hours (from 99% to 100%, the charge took a few minutes). On both devices, the wattmeter was already showing 0. I didn’t have a wattmeter in the outlet at hand to check that there was no more consumption, so I left it for another three hours (maybe something was still balancing, recharging). While the device is working, I plan to charge the station in the mode from 20% to 95% (charge-discharge).

@BLUETTI_CARE , did I do everything correctly, is there something in my actions that could disable the station???

Please provide prompt recommendations on what else to do so that I can use this device for a long time, like other Bluetti models.

In addition, I don’t know if the Bluetti Elite 100 V2 stations failed for people who didn’t update the firmware at all, but used the “factory” version. This is also an interesting question…right?

We have had more blackouts since December 6-7, so we will have to use the station.
I will continue to add information if I have updates.

2

Try “Self adapt mode” when charging.

Firmware updates are optional. If everything works, there is no need to update the firmware, unless you want new features

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@Selfmadestrom Please tell me, is it possible to reset the station to “factory settings” if I see that it has started working differently than before? Is it safe?

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Factory Settings will reset all settings made by the user and set it to the settings than come pre configured. Also all Statistics will be removed. Thats all. Its safe to use.

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I enabled this mode, but I try to charge the device when the network is more stable - at least 200V, not 190V.

6

Thank you! Now I know.

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7

Hi @Nicholas, we fully understand your concerns and have also responded to your question in another thread.
While we are unable to provide direct repair services for devices in Ukraine, we will continue to provide technical support throughout. We have been closely monitoring the issue you mentioned and compiling relevant feedback.
We confirm that your operation is completely correct.
@Selfmadestrom’s explanation is absolutely accurate: in areas with unstable grid power, please prioritize using the Grid Self-adaption mode and solar charging.
Once we complete the development of the latest firmware, it will be pushed to your device promptly.

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@BLUETTI_CARE , hello.
Can I find out when my specific charging station was manufactured? Is this information available to me? (maybe month, batch, or for which country). (I assume that it was originally supposed to go to Europe, since the store that sold it to me in Ukraine only gave a one-month warranty). I would be grateful for the answer.

9

Hi @Nicholas, our SN numbers record the production batch of the product, but they do not include the date of manufacture, nor do they indicate the destination country for sale.
The units we sell in Ukraine are European versions, which are identical to those sold in other European regions. Since your power station is functioning properly, it should continue to work without issues. Please keep using and monitoring it, and be sure to avoid over discharging the battery.
Feel free to contact us anytime if you have any other questions.

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@BLUETTI_CARE , hello.

How can a user return the original firmware version for the charging station that was there at the beginning?
Does the “factory reset” in the application allow you to do this yourself? Or can only the technical department send such an “update” to the device?

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Nicholas, as Eric noted, a factory reset only returns the User Setting changes you may have made back to as delivered. If you update Firmware, it is written to programable chip/s in the Elite 100 and is not changed back to as delivered when a factory reset occurs. (I’ll stand corrected if I am wrong regarding firmware)

I tested a pre production version, it had several issues during testing and each time I reported to Bluetti Care, they pushed an update to the Firmware and those issues were fixed. They did not cause or create further issues.

This doesn’t solve your charging issues, I’m sorry and in your winter time solar will not help. The only other option to charge is a stable pure sine wave petrol generator. That Elite 100 is working as it should, with the latest firmware installed.

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12

Hi @Nicholas, as @Mandp stated, a factory reset will only restore the device settings to default values. If you need to roll back to the original firmware, please let us know your previous firmware version. We will check if the relevant firmware files are still available, and if so, we can push them to you.
That being said, we do not believe the old firmware performs better than the new version. Generally speaking, we do not recommend rolling back to the original firmware.

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@BLUETTI_CARE , hі.

Why do I have a question about the “rollback” of the firmware?
Users whose charging station stopped turning on with the power button write that they could previously “wake it up” via DC PV input (XT 60). Now these same users report that after installing the latest firmware version, the station does not respond to charging via XT 60. This can’t just be a coincidence? Has some power algorithm changed?

I would like to have a way to wake up the station if it stops turning on with the power button.

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14

Hi @Nicholas, please do not worry. No matter what problems you encounter, we will resolve them for you.
Regarding the issue you mentioned, we have not received any related feedback from other users yet. We recommend that users contact us when encountering problems and provide detailed information including the SN code and firmware version, and we will address each case individually.

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@BLUETTI_CARE thank you.