My AC500 says “offline” and i can no longer monitor it

my AC500 says offline and so i have to use bluetooth to monitor it’s operation.
That is not possible when I am away from home. What should I do to get my internet back in connection wit the AC500. thank you.

Hi @308okc

You can try to connect the unit by bluetooth and and hit “reset wifi” in the Bluetti App. In this case, the AC500 will reconnect to Wifi

greetings
Erik

thanks for the reply. unfortunately I won’t be back home soon but would like to be sure everything is going as planned. I just added two batteries and want to be sure everything is still working after a year of trouble free operation with the smaller system.

Once you set up a system like this with solar for recharging, it’s pretty much worry free. If nobody is home I imagine not much power is needed. Powering a fridge and maybe an alarm system would be child’s play for it.

If you can access your router remotely, you can also reboot the router and it may help with re-establishing the wifi connection.

I have almost the same problem with my AC300. After many month of stable wifi connection the wifi connection gets lost since three or four days over the day and came back the next morning. The bluetooth connection is still possible if you are near enough. Both wifi and bluetooth are on at the Display.
Might this be a thermic problem?