Missing Solar panel 200W

I have purchased (from bluettipower website) the AC180 with solar kit 200W but I only receives the power station.
The solar panel is missing…
Can you please send it over?
Remy

@remys Most items are shipped separately. I would give it a couple days or email Bluetti to try and provide a tracking number for you.

Correct. Theese “Sets” arent real sets. They ship in two different packages, maybe even from different warehouses.

@BLUETTI_CARE can help with orders from the Bluetti Site.

greetings
Erik

@remys Solar panel and power station were shipped separately. I will provide you with the tracking number with a private message, please check.

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thank you, i have well received the solar panels.

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Glad to hear they got you taken care of! Please feel free to share some pics of your setup!! We’d love to see it!