Issue with connection to device through WiFi Elite 200 v2

Product Discussion BLUETTI Elite & EB Series
1

Hello
I have an issue with my Bluetti Elite 200 v2 with wifi connection.
No issues with Bluetooth, but on wifi Server Status - No connection. Network status - Connected.
First time I’ve fixed the issue by setting a separate 2.4g network on my router. But the issue reappears again.
What can I do to fix it permanently?
I’ve tried Change network to 5g and back to 2.4 - doesnt help.

2

Hello,

Thank you for your feedback regarding the Wi-Fi connection issue with your Bluetti Elite 200 V2 headphones. To assist you better, could you please provide the serial number (SN) and firmware version information of the device? We will help you resolve this issue as quickly as possible.

Thank you for your patience and support!