Hello
I have an issue with my Bluetti Elite 200 v2 with wifi connection.
No issues with Bluetooth, but on wifi Server Status - No connection. Network status - Connected.
First time I’ve fixed the issue by setting a separate 2.4g network on my router. But the issue reappears again.
What can I do to fix it permanently?
I’ve tried Change network to 5g and back to 2.4 - doesnt help.
Hello,
Thank you for your feedback regarding the Wi-Fi connection issue with your Bluetti Elite 200 V2 headphones. To assist you better, could you please provide the serial number (SN) and firmware version information of the device? We will help you resolve this issue as quickly as possible.
Thank you for your patience and support!
I found the steps. It happens after the electricity is down and the power station switches to its own batteries in UPS mode. I’ve turned off station, then turned on - and issue is fixed. If it is possible to fix it without rebooting it would be nice.
IOT5000001997692
Elite 200 V22548210586296
v8024.12
I managed to fix it by rebooting the power station, but it is not convenient. To do so, I need to turn off all my devices, reboot the station, and come back to work afterward. I’m using it in UPS mode.
I had this issue twice, but the first time it could be related to the smart home wifi network with 2.4/5
After it, I divided 2.4 and 5 network and the power station is now connected to 2.4.
Is it a known issue? Should I provide logs if it happens again?
Hello, I have registered your firmware upgrade. Please wait patiently.