I am having an issue that started yesterday where the front screen is showing odd values when I am using the Bluetti AC180. When I go into the App and connect to bluetooth it seems to show correct info and I don’t notice any odd behavior or errors popping up but the front display is now really unusable.
SN - 2417003574346
BMS - 1052.02
Hi @TheGooginator
welcome to the bluetti community forum!
Please kindly check theese threads with your exact same problem:
greetings
Erik
Hi @TheGooginator, Thank you for @Selfmadestrom 's answer and help. Yes, Please send the photo to our after-sales service email. We will need to arrange for a repair. The US customer service email is service@bluettipower.com.
Thanks I already started a conversation with after-sales service and they recommend I send in the unit for repairs so I will be doing that this week. From peoples experience how long do these repairs take and the unit is sent back to me because I really can’t be without this powerstation for too long.
I’m having the same issue with my AC180. I plugged it in to charge and all the icons came on and you can’t really make out the numbers. Can this be fixed?? What needs to be done?
Hi @bluetti_jawilson2299yahoocom, can you take a photo to show us this problem? Then we will try to help you.
Hi @Theovt72, It seems that there is garbled text on the screen. Does restarting help with this issue?
If it doesn’t resolve the problem, unfortunately, you’ll need to contact customer service to arrange for a repair.
