I would like to purchase 10 units of the BLUETTI PS54 700W 537Wh LiFePO4 Power Station Solar Generator, which is currently on promotion at Walmart. I live in Ecuador. How should I proceed if one of the items arrives defective and I need to claim the warranty?
Best Regards,
Gabriel
Hi @gaedcimar, I appreciate your interest in Bluetti.
Rest assured, you can make your purchase confidently. If you encounter any issues within the warranty period, feel free to contact us. As long as it’s within the warranty period, we will take responsibility for your order.
You can return it to the U.S. for repair, and we will handle the repairs there.
If that’s not convenient, you can also find a local repair service, and we will reimburse you for the repair costs.
Also, feel free to contact US Walmart customer service team for further support anytime. The US Walmart customer service email is inc@bluetti.com.