hi there , i tried everything possible , i got SIP 25124 Medusa T2500W and trying to charge bluetti but failed multiple times , usually i had alarm of high frequency which varys between 52-54 hz , i tried to plug 2000watt heater so it shoudl stabilise as it has automati avr , tried all the advanced options which was recommended , upgraded firmwares few times , but still doesnt want to charge from generators , silet mode , grid self adaptaion on enabled , before without 2000watt heater on my ganarator plugged , just a 600 watt angle grinder i only had one alarm high frequency one , but today with heater i also have additional alarm grid oscilation , thats the only difference , original , generator been used few times only from new , but it might be generator fault , any tips?
Hi @Lakimastaa19, Based on your description, it seems that the frequency of this generator is too high, which exceeds the acceptable range for the AC180.
We recommend that you avoid using this generator to charge the AC180 to prevent other potential issues.
If you wish to choose a different generator or solar panel, please let us know the model and specifications before purchase, so we can confirm compatibility in advance.