Feature Request - Grid Power Notifications and Detailed Grid Monitoring (AC300\AC500)

Hi @BLUETTI

I live in Ukraine and use my AC300 as a UPS for my home. Because unexpected power outages can occur, there are situations when the grid power goes out and I do not immediately notice it. As a result, I may continue running a high load without realizing that the system is operating on battery power.
It would be very helpful to receive push notifications in the app when external (grid) power is lost and when it is restored. This would make using the station much more convenient.
Additionally, it would be great if, when tapping the GRID icon in the app, all grid-related information were displayed with the same level of detail as on the station’s screen.

Thank you for considering this suggestion.

5 Likes

Hello,

Thank you for sharing your suggestions with us! We greatly value user feedback and will consider your proposal to add push notifications for power outages and restorations in the app, as well as displaying detailed information when clicking the “Grid” icon.

Thank you for your support of BLUETTI. If you have any other suggestions or questions, please feel free to reach out!

4 Likes

To address a similar issue we setup such monitoring device Dual-wire Energy Accessory Wi-Fi Current Transformer Mutual Inductor TO-Q-SA1-1P - TONGOU with SmartLife app. When it detects lose of power it sends notification to the app, which helps us to avoid such power drain issue.

The configuration is a bit involved, but conceptually we configure an overpower alert for cosuption over 5W. When outage happens, the device state switches from Overpower-Alert to Normal. Under this condition with configured a Smart Scene to send a notification that the Grid power is off. Similarly when power is detected with Overpower-Alert event we send a notification that the Grid power is restored.

Key here is to always have the device connected to WiFi, so both WiFi router and device power cords have to be connected to backup power station and switch without interruptions.