Time to time IoT controller on EP600 freeze. It’s very strange freeze because Wifi is ok and system available through App. But if I change connection to BT it’s down. App doesn’t see BT, phone doesn’t see BT.
BT led usually blinking but in this case it always On.
Have to reset IoT :(
It was much better before last IoT update. But last month it freezes often.
Mine was freezing due to a setting in the home assistant integration… not sure if you are using that? If you are drop me a line. If you are using another 3rd party app, I suspect Bluetti are turning off the Bluetooth after a number of failed connection attempts, possibly even successful ones. As a protection mechanism against brute force access attacks over Bluetooth.
If you are not connected to the IOT, the bluetooth light will blink, if you are connected, the light will be always on. If the Bluetooth is not connected, would you mind providing a screen recording so that the technical team can better locate it?
@Qwerty The tech support team is already trying to reproduce your issue through testing at the moment, and I’ll let you know as soon as there’s an update.