Hi, @BLUETTI_CARE, I am looking to obtain the bluetti_device_license.csv for my AC500 unit. Phone support as well as ticket support have not been very helpful, in fact, I have the impression that the people at Bluetti who have responded to my tickets so far don’t even understand what I am talking about. They only go on about the device not being linked to a phone, but I don’t want to link it to a phone, but to my home automation system. I am perfectly able to do integration work, but I need the Bluetooth decryption keys in order to use bluetti-lib for communications. I can supply my serial when needed, but have not posted it here because this is a public forum.
Hi @Melanie_T, We are more than happy to assist you.
To protect your privacy, we will contact you via private message next. At that time, please provide the SN code of your AC500 and your email address. After that, we will enable the Bluetooth authorization for you and send the files you need to your email.
I got the BLE to MQTT connections working only to find no data being produced only the serial number of my newly purchased Elite 100. So this has lead me to this thread regarding encrypted Bluetooth. I wanted to build a stand alone esp32 display for my motorhome. The code is written in Arduino and so don’t know how i am going to uee the Python code and use the API call from a remote offgrid location.I can see the security point of view. But it would have been nice to have access to read only basic data.
Hi @AndrewT, thank you for contacting us.
This requires us to apply for permission on your behalf. We’ve already submitted your request to the technical team, and they may need 1-2 working days to process it. Once completed, we’ll send an email to your registered account with the necessary information included.
Please keep an eye on your inbox, and feel free to let us know if you have any further questions in the meantime.
Additionally, to protect your private information, please edit your comment promptly and remove your email address from it.
Hey @BLUETTI_CARE, I am looking for the CSV File to enable bluetooth communication on my AC200L. I hope to create esp32 code to decrypt to MQTT for home automation. Please let me know how to securely get you my Serial #. Thank you!
Hi @jdillondavis, please click on my profile picture and contact me via private message. Kindly provide your SN number and email address so that we can follow up on this matter.
Hi @frodofoam, To send a private message, please click on my profile picture and select “Message”.
We have already proactively sent you a private message. Please check your messages and provide the SN code of your EB3A as well as your email address. We will then activate the permission for you and send the file.
Could you share where you put the CSV file? I’m having trouble finding it.
[cryptModule]: Bluetti crypt module version:V1.0.0-L
[cryptModule]: crypt init end
[cryptModule]:Could not open bluetti_device_licence.csv
[cryptModule]: read sn list fail
I’m also trying to figure this out through trial and error. Also, it seems that bluetti-mqtt doesn’t include the definitions for the AC180P.
Copy and encrypt/decrypt the authorization file to the ‘Program’ runtime directory and name it bluetti_device_licence.csv.
I Used
C:\Windows\System32 to hold the .csv file, as that is where I am running it from at the moment.
I gave up trying to get this to work many moons ago, as instructionsa are as clear as mud. I have not so far, seen anyone proudly present a working solution, here or anywhere else.
Needless to say, when my AC180, and EB3A, stop working, I will be looking elswhere for replacments, the support has been insulting.
It’s like having a key with a dodgy lock, if one keeps trying, eventually one might get lucky, so I wish you well on your efforts.
I 'am trying to get my new Elite 100 V2 connected to my home automation vie bluetooth. But now it seems like I need to have a bluetti_device_licence.csv file.
Could you give me some assistance?
Here is the printout from the bluetti_mqtt tool:
Connecting to XX:YY:ZZ:11:22:33
Waiting for connection…
Waiting for connection…
[cryptModule]: Bluetti crypt module version:V1.0.0-L
[cryptModule]: crypt init end
[cryptModule]:Could not open bluetti_device_licence.csv
[cryptModule]: read sn list fail
[cryptModule]: Bluetti crypt module version:V1.0.0-L
[cryptModule]: crypt init end
[cryptModule]:Could not open bluetti_device_licence.csv
[cryptModule]: read sn list fail
[cryptModule]: link status authen
[cryptModule]: link status authen
[cryptModule]: bluetooth link protocol head error
[cryptModule]: protocol data format error
Hi @niklas, In regard to this issue, please click on my profile and contact us via private message. Then provide the SN code of your Elite 100 V2 and your email address.
We will enable the Bluetooth permission for you and send the subsequent steps to you via email.
I’m in a very similar situation.
I’m trying to use my BLUETTI Handsfree 2 with
bluetti-bluetooth-lib / bluetti_mqtt, and I’m getting
the same error about missing bluetti_device_licence.csv.
It looks like Bluetooth is encrypted and I need the
device-specific licence file as well.
Could you let me know how I can get the
bluetti_device_licence.csv for my Handsfree 2?
I can provide the SN and email if needed.
Hi @hoverflower, yes, we need your SN code and email address to enable Bluetooth authorization for you and send the relevant documents via email.
To protect your privacy, please click on my profile picture, select Message, and provide the above information via private message so that we can proceed with the arrangement for you.
Hi @hoverflower, please don’t worry about it.
I think this should be a platform restriction, but I can click to send you a private message. Please keep an eye out for my follow-up message. Of course, you can also contact our customer service team directly.
