@BLUETTI_CARE Hi, I just now upgraded the firmware to
IOT v8024.11
ARM v2202.11
DSP v2202.11
BMS v1087.06
And the unit no longer charges from AC.
It starts charging and then shuts off after a few seconds.
It charged fine before the update.
All settings are default.
Hi @jurgen, Thank you for providing the information and video—this does seem abnormal.
We have already obtained your firmware version. Could you also let us know your device’s SN code? Then we will conduct further troubleshooting of the issue.
@BLUETTI_CARE
sn is in a DM
This morning the unit did charge normaly. Could it have been to hot? It did not report this.
Also when turning on de AC while charging, without load, it did this:
