I just purchased an Elite 100 to use in my van build. The primary item I want to run on this unit is my 12 volt cooler and recharge phone.
Two days ago I charged up the unit and then plugged the cooler into the DC port. All seemed to work well so I left it to run overnight (my goal was to run the cooler until the unit was near 0% so I could get a base line for how long the unit might power the cooler before needing to be recharged). Cooler is pulling about 32Watts when its being powered by the unit.
In the morning, I noticed the unit had shut down and cooler was off. I hit the power button on the unit and it showed a 68% charge level. Restarted the “test” and, again, the unit ran for a few hours and then it shuts down.
Any help/ideas as to why the unit is shutting down and not continuing to power the cooler would be appreciated.
Thank you for reaching out to us. To help you troubleshoot the issue, please follow these steps:
Check if the machine is charging normally or connected to a load device, and verify if ECO mode is enabled.
If the machine is not charging and AC or DC is not turned on, it will automatically shut down after one minute to save power.
If the machine is in ECO mode without a load device or with very low power, it will automatically turn off AC and DC after 1 to 4 hours (the specific time can be checked in the app settings) and will shut down shortly thereafter.
If the machine is charging but AC or DC is not turned on, it will automatically shut down one minute after reaching full charge.
If the machine is only charging via PV and AC or DC is not turned on, PV charging will stop at night, and the machine will automatically shut down after one minute. It will reactivate automatically the next morning when PV charging resumes.
Check if the machine is out of power; if so, it will shut down automatically.
Please check the error code interface for any historical error codes.
Follow these steps, and if the issue persists, feel free to contact us.